Privacy Policy
Last updated: October 7, 2025
Your privacy is important to us. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Contact information: When you call or complete our contact form, we collect your name, phone number, state, and any additional details you provide.
- Call recordings: We may record telephone calls for quality assurance and training purposes. By calling (866) 332‑0751 you consent to recording.
- Website data: We use minimal cookies or similar technologies to ensure our site functions properly. We do not use third‑party trackers for advertising.
How We Use Your Information
- To connect you with a licensed insurance agent who can provide a final expense insurance quote.
- To respond to your inquiries and provide customer support.
- To maintain call quality and train our staff.
Lawful Basis for Processing
We process your personal information with your consent when you contact us and as necessary to provide the services you request. We may also process your information to comply with legal obligations.
Information Sharing
We may share your information with licensed insurance partners solely for the purpose of obtaining a quote and servicing your policy. We do not sell your personal information.
Data Retention
We retain your personal information only as long as necessary to fulfil the purposes described above and to comply with applicable laws. Call recordings are typically kept for a limited time for quality assurance.
Your Choices
- You may request to access, correct, or delete your personal information by contacting us.
- You may opt out of marketing calls at any time by emailing us at optout@healthplansamerica.us.
Contact Us
If you have questions about this policy or wish to exercise your rights, please email our privacy team at privacy@healthplansamerica.us or write to us at our mailing address.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a new effective date.